Lewis Baybutt

So friends! You’ve heard about all the awesome stuff Microsoft have been doing in partnership with OpenAI in the world of generative artificial intelligence and more, impressing us with products like ChatGPT, Copilot and more? 👀 Well… I’m sure you’re also aware Copilot has… READ MORE [https://lowc

Do your Omnichannel agents ever have to flick between multiple tabs or screens on their devices, taking them away from the Customer Service workspace app leaving them without potential notifications of work items being pushed to them? Want to ensure they don’t miss these?… READ MORE [https://lowcod

In a recent blog post, I discussed how we can embed a Power Apps app into a Power BI report to enable business users to take action on the insights we deliver using a Power BI report right there and then ✅ But what… READ MORE [https://lewisdoes.dev/blog/refresh-a-power-bi-report-from-an-embedded

Do you utilise the power of business insights dashboards built on Microsoft Fabric and Power BI in your organisation? Ever have users reviewing carefully crafted dashboards with key metric’s and analytics, delivering huge benefits but then having them wonder, how do I take action… READ MORE [https:

Want to ensure your users have a wide scope of methods to login to your Power Pages *-+ business website using, without them having to create yet another account on another platform just to interact with your services? In Power Pages, we have the… READ MORE [https://lewisdoes.dev/blog/enable-use

Do you ever notice in Dynamics 365 that sometimes messages appear on the timeline without you adding them notifying you of actions taken around a record? These can be pretty helpful when looking at something like the activity around a customer, or a case…. READ MORE [https://lewisdoes.dev/blog/a